The fact that many businesses ignore Bing is what makes it an ideal opportunity for your business to potentially rank higher. Getting your business locations listed on these six directories is a great first step towards establishing an effective online presence locally. The next step is to analyse the online footprint of your business and see if your listings pages are accurate and consistent.
The more accurate your online business listings are, the more likely your business is to be found by customers looking to buy locally right now. On our website we use cookies to offer you the best user experience. You can read more here. By continuing to use this site you are giving us your consent to do this. After one lead in five months, he decided to cancel his subscription, but was told he had agreed to a one-year contract. He said the repeated threats to send his account to collections are torture. Richard Thompson, owner of Pest Xpress Inc. Urban Cedarworks has been in business for almost 20 years, and Lackner was a Yellow Pages client for many of them.
He did, however, get a charge on his credit card.
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No emails and no voice mails. After three to four days of emails, phone calls and letters to Yellow Pages offices in B. Visa also reversed them a second time when new charges came through the following month. Yellow Pages relies heavily on the claim that it establishes verbal contracts with clients over the phone. Verbal contracts are legitimate, but still require the three main elements of a legally enforceable contract: an offer, acceptance and consideration. In the cases above, Yellow Pages presented an offer of services, and, the company claims, the customer accepted that offer.
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Consideration is the exchange of value, such as money paid for digital advertising services rendered. Gordon added that a contract requires that the intention behind it is clear and mutually understood.
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She said the amount of uncertainty and confusion around what Yellow Pages appears to offer customers — and how — calls acceptance into question. Yellow Pages has sued.
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Since , the company has been involved in more than provincial small claims cases in British Columbia. Jas Chung, founder and CEO of Bombay Hair, said she was locked into a contract without her consent and, even though Yellow Pages incorrectly listed her company information, she settled the court claim for fear her credit would be affected. His issue dated back to when Yellow Pages printed physical phone books. Even though his business had moved, he said, Yellow Pages printed an ad without his approval or review, and with incorrect information. More than 1, cases have been filed in the Court of Quebec in the last three years, according to lawyer Jean-Philippe Caron, founder of Calex Legal Inc.
Calex is preparing a class-action lawsuit against the company in Quebec. Caron presented the case to a judge in December and is awaiting a decision on whether the case can proceed. This right can be renounced, and Caron has argued Yellow Pages failed to explain to its customers that in entering into Yellow Pages contracts, customers were giving up that right.
Caron said Yellow Pages aggressively pursues customers in court over small claims, and that his firm has identified between and individuals whose cases were surrendered by default because they had failed to respond. The default ruling has serious implications, giving the company the right to seize houses, bank accounts and other assets. After a judgment has been rendered, there is nothing customers can do, Caron said. It typically makes little financial sense to hire a lawyer to fight a small claim in court. Filing fees alone can cost hundreds of dollars, and legal fees can quickly stretch into the thousands.
A corporate registry report shows Bruce Muirhead was not an officer or director of the company at the time Yellow Pages filed its claim, which argued that he was. Yellow Pages withdrew its claim.
15 types of online directory websites to make money in - SlashWP
The club argued the contract should have expired in , and court documents show it considered seeking relief from the court after it said Yellow Pages continued to harass the club and charge interest on an amount that was being disputed in court. Yellow Pages did not file the required trial statement, nor did it attend trial.
We worked with them to do automated marketing campaigns, using their Snapshot Reports to show our customers where they might have gaps in their online presence. So it was a phenomenal result. Find out why your directory clients churn along with key strategies for retention that Directories and YellowPages can put to use today. Learn about the importance of needs-based selling, upselling timing, client engagement, and the benefits of product diversity. Learn how Our sales team will reach out to connect with you at your earliest convenience.
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