Dealing with people from a variety of backgrounds

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Think You Lack Willpower? Here Is Another Possibility. Telling the Story Numbers Can't. Culturally Sensitive Therapy. When It's Used Cultural sensitivity practices can be applied to any type of therapy; these practices may help the client feel more comfortable, making the treatment more effective. What to Look For in a Culturally Sensitive Practitioner Look for a licensed therapist or counselor who communicates an awareness of your culture, beliefs, and practices, and whose goals and expectations for treatment are in line with yours.

Culturally sensitive treatment and ethical practice. American Psychological Association Divisions. This requires leadership and others who make hiring decisions to overcome bias in interviewing and assessing talent. If organizations can break through bias and hire the most qualified people, those with the right education, credentials, experience and skill sets, a diverse workplace should be the natural result.

It is essential for an organization to think about the impact that company policies and practices have on a diverse group of employees. Companies should create a way for employees to give feedback with surveys and suggestion boxes to gain a better understanding of how employees feel about diversity policies. Any feedback received, both positive and negative, is valuable. Companies need to be ready to adapt and change policies that may be interpreted as obstructions or not helpful for employees. Once concrete plans are ready to be implemented, documents that outline each policy should be included in the employee handbook.

Diversity policies should be reviewed with every new hire, and when updates to policies are made, they should be shared with current employees as well. Having a diverse workplace means that off-color jokes about ethnicity, gender, sexual orientation or religion need to be met with zero-tolerance enforcement.


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Policies should be put in place to handle misconduct and communicate to employees that this type of behavior will not be tolerated. Employees need to be aware of how to coexist with a diverse range of people, as well as be cognizant of cultural sensitivity, to achieve harmony within a diverse workplace. Sensitivity training can help an organization manage diversity in the workplace by helping employees become more self-aware, which plays a vital role in helping employees understand their own cultural biases and prejudices.

Managing diversity in the workplace means that businesses need to keep abreast of changing employer-related laws and trends, especially diversity-related changes. Organizations should regularly review internal policies, especially those around harassment and equal opportunity, and make sure they reflect the most current laws and regulations.

If an organization has an international or multi-state presence, it is necessary to track regional changes to laws and regulations as they vary from country to county and state to state. There is no biological basis for race. Race, or skin color, is not a way to identify ethnicity or culture. One can be a black American or a white American. The two often intersect. What are the typical areas in which there will be cross-cultural differences? Communication styles 2.

Attitudes towards conflict 3. Approaches to completing tasks 4. Decision making styles 5. Attitudes towards disclosure 6. Approaches to knowing A simple Google search of these authors will yield detailed, insightful information with definitions and examples of what these differences mean as well as what they look like. What are the ways that cultural groups will differ in coping style? Collective cultures are more likely to use interdependent coping strategies than individualistic cultures.

Cultural Differences

This may be going to church more, fasting collectively, praying collectively. Avoidance may also be used. Keeping things to oneself as opposed to burdening the larger group may also be employed. Individualistic cultures, European Americans in particular, are more likely to use professional services such as talk therapy, support groups and medication as mental illness is often understood through the lens of a medical model as opposed to a spiritual model.

In addition, minority ethnic groups are more likely to be distrusting of more mainstream American treatment approaches. Age, ethnicity, and geographic area often contribute to the degree to which there will be adherence to cultural ideologies. Based on these differences, when offering treatment, it is important to know that one size does not fit all. There is nothing inherently wrong with offering culturally diverse groups services that are often promoted in the United States such as; individual therapy, group therapy, family therapy and self help groups.

Terms & Conditions

However, there are some things to consider. This has everything to do with the fact that the services we are offering, and sometimes mandate, are not consistent with the way they traditionally solve their problems. As such it may not be understood or embraced and may do more harm than good. Someone from a collective culture that does not value talking about emotions or telling their family secrets may experience distress or guilt if they decide to disclose things that are considered private.

Furthermore, in some cultures there are cultural beliefs that one brings more harm to oneself if they talk about their problems, as it will continue to exist if you acknowledge it. In each of these instances, the individual is more likely to experience distress after treatment. Likewise, if there is no community support to reinforce their new treatment choice and healing practices, it is not likely to be beneficial.

In addition, forcing one way of seeing the world and treating problems is an ethnocentric practice; asserting that there is only one right way. How do I recruit staff that represents the clients I serve? In recruiting staff representative of the community you serve, you would employ common marketing strategies. Post job postings and other such fliers in the areas most frequented by your community of focus.

Places such as synagogues, mosques, temples, churches, libraries, delis, health centers, cultural centers, community centers, local newspapers, local radio and television stations. Find local bloggers and ask them to post. Also consider twitter, face book and other social media sites. These fliers should be in both English and the language s of your target group.

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In addition, offer incentives for those who are bilingual. Give special preference to those who live within the community being served. How do I ensure my family receives services that hold my cultural values in high regard? When you are receiving help from any organization, it is important that you get the best help that you can.

Many times there are cultural differences between you and those with whom you are working that make this challenging. It is important for you to voice your concerns. Why does cultural competence matter? Cultural competence is important for a few reasons.