In the case of the Mobile App, you may withdraw your consent to our collection of Personal Information by deleting the Mobile App. If you would like to request that Personal Information already collected by the Mobile App not be used or that such information be deleted, please contact us with your request and we'll delete or render unidentifiable your Personal Information. Withdrawing your consent may limit the services we can provide to you.
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Further, if you have a balance owing or continue to travel on the Toll Highways we will still need to retain and use your Personal Information to continue providing services to you. In most cases, your Personal Information is used, disclosed and retained in Ontario, Canada. In some situations, however, we may disclose your Personal Information outside of Ontario or Canada in order to achieve the identified purposes, such as for collecting tolls or to comply with a legal request. Since outside jurisdictions may have different privacy standards, we try to limit such disclosure.
Where disclosure is required, we ensure there is a comparable level of protection over your Personal Information. You have the right to know about the specific Personal Information we have about you. So, at your written request with satisfactory identification , we'll be glad to provide you access to your Personal Information. There may be a small processing fee for this and we'll let you know ahead of time if there is.
Renewal Identification Number RIN
There may be times when we, unfortunately, cannot give you access to the Personal Information you're asking for, such as if giving you access would reveal another person's Personal Information, or if access would be harmful in a legal, security or commercial sense. We'll definitely write and let you know if this is the case and the reason s why we had to refuse your request.
If you disagree with us, you can challenge our decision by responding back to us. While we try to make sure that your Personal Information is up-to-date, you would know best if it were.
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From time to time, please review the Personal Information we have about you and, if a change or correction is needed, let us know right away! We'll make the needed updates to keep things running smoothly. You can review your Personal Information by looking at the correspondence we send to you, like your invoice, or simply request access to your Personal Information, as we've described above. Note that while the law requires you to notify the MTO of a change in address within six days of moving, we're not provided these updates from the MTO.
So, please let us know directly if you've moved. We're accountable to you for your Personal Information, and that means we're responsible for the actions of anybody we've disclosed Personal Information to, including our employees, contractors and other third party representatives. As mentioned above, these parties are not provided your Personal Information unless it's necessary to achieve the identified purposes, and then only after they agree to follow the principles in this Policy, our privacy laws, and appropriate data security requirements.
The types of location data and Personal Information we can collect depends on the privacy settings you choose on your mobile device. You may adjust your privacy and location settings in the Mobile App at any time to control which types of Personal Information we may collect about you and how your information is used. You can always change your location settings to control the information we may collect about your location and travel while you are not using the Mobile App.
I asked to be sent copies of each and every bill, showing my actual usage. And, there were changes to Ontario law.
Fast-forward to March 31, That's the date the MTO transferred ETR debts from all plates with an "unattached, terminated, missing, suspended and expired status" to an "attached, valid single licence plate registered to the same owner. What if they change vehicles? Does the MTO database cross-reference all plates with the driver's licence?
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