Complain about nuisance calls and texts | BT help
Smart Call offers users a rich, seamless phone experience. Powered by Hiya Client, Smart Call helps users identify unknown callers, stay protected against phone spam, and find or search for nearby businesses, all from within the native dialer. The industry's first network-based solution designed to protect consumers from unwanted robo and spam calls.
Samsung Places helps consumers find and call businesses without ever needing to leave the dialer. With an integrated search and discovery experience, users can quickly search, find and call any local business directly from the phone app. Combining the power of T-Mobile and Hiya, T-Mobile Name ID protects customers against nuisance callers by providing enhanced caller profile information, spam reporting functionality and the option to automatically block unwanted calls.
With T-Mobile Name ID, users can identify unknown callers, receive spam and scam alerts, block calls and do it all within the native phone experience. Hiya identifies the calls you want to take and blocks the numbers and texts you want to avoid. Block calls, blacklist unwanted phone numbers, reverse phone search incoming call information and receive spam alerts.
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Hiya brings trust and identity into the mobile call. Hiya is making the calling experience secure and engaging on every smartphone globally. At best, these calls are an irritating waste of time. At worst, they can end up costing you much more than a minute or two of your day, with many people becoming victims of fraud each year.
Whether you have an iPhone or an Android smartphone, you can block numbers through the settings on your phone. Just find the number you want to block from your list of recent callers.
You can manage blocked numbers by going to your phone settings and choosing the Phone option. You'll then be able to click into a list of numbers that are blocked on your iPhone.
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Android users can block numbers in the call log. You'll then be given the option to add the number to your reject list, which should stop the nuisance calls and texts. As well as nuisance calls, companies are increasingly sending out junk texts in the hope of getting a response. Marketing texts from a reputable company usually just get sent to customers who have opted in to receive promotional information.
Alternatively, a lot of companies will give you the option of unsubscribing by texting the word STOP. Unsolicited spam texts usually sound similar to nuisance phone calls. That will confirm that your number is in use, so they will keep spamming you. They could also sell your number on to injury claim specialists, PPI firms or other companies who may bombard you with unsolicited calls and texts.
If caught, spammers can face hefty fines, although they change their details so regularly that very few are ever caught. You can help limit the number of spam texts you get by only giving out your mobile number when absolutely necessary, using a landline number where possible, and not listing your number online. While you can block individual numbers in your phone settings, there are plenty of free apps out there that will give you more control over who contacts you.
The app is easy to use and will help you identify the calls you want to pick up, while automatically blocking the ones you want to avoid. The information about the number will then show alongside the incoming call or message, so you can choose whether or not to accept the phone call. Hiya will also check the content of texts for any malware and viruses to help keep your device safe. Mr Number is a straightforward call blocker that can pinpoint and block specific numbers, as well as blocking calls based on area codes.
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You can block individual numbers, all unknown contacts, or all phone numbers beginning with certain digits, such as all numbers. Truecaller uses a large, community-powered spam list created by the combined effort of more than million users from all around the world. You can get Truecaller on your iPhone or Android phone. It lets you permanently block numbers, preventing them from contacting you in any way.
It will even inform nuisance callers that your number is no longer in service. You can download the app onto your Android or iPhone.